Home Services About Blog Contact Us SCHEDULE A CALL Login

Is Poor Communication Causing Your Team To Not Perform Better?

Livia Jenvey  |  August 13, 2018

Do you sometimes find you thought you heard a conversation correctly, but instead you didn’t? 

Did that cause a decision to get made that wasn’t the right decision?

If you said yes to any of these questions above, you are not alone! A study conducted by the Project Management Institute (PMI) found that poor communication in conversations leads to project failures one third of the time. Which means 33% of project failures could have been prevented if better communications was used. 

One of the major areas where communication gets muddled is when leaders are listening based on their filtering of a conversation.  When we as a leader listen to a conversation, using a filtering listening process, we are listening more to internal thoughts than the conversation itself.

The key in listening to conversations is to become more of an active listener versus a filtering listener. Active listeners hear the whole conversation first, then use their thought process afterwards.  As a leader having the right information on hand helps make the right decision, especially in key situations; thus being more of an active listener is the key for any leader to be able to make key decisions. 

To be an active listener is a simple process that everyone can do.  All it takes is practice and a commitment to become a better listener.

Here is one trick you can try today:


Put Away Anything In Front Of You

  • When you are having a conversation with someone, instead of looking at your phone, laptop, or anything that is in front of you. Push that item aside and look at the person who is speaking to you. 


Listen Without An Agenda

  • Listen to what the person is saying without any thoughts about what they are saying.


Repeat To Speaker What You Heard To Confirm Topic

  • After the speaker has finished, repeat to the speaker the conversation you heard to verify you heard the whole conversation.


After Topic Confirmed, Apply Your Thought Process

  • Once your speaker confirms that you heard the conversation, then use your thought process to review the whole conversation.


Try this trick out for the next month to practice your active listening skills to help you make better decisions in your business.


If you are interested in gaining ongoing Leadership Insights & Tips, sign-up to our Newsletter to receive these weekly direct to your inbox.  These insights & tips help you stay informed & not missing out on any key info you can use today to manage your teams effectively.  Guaranteeing you meet your business goals and gain ongoing higher profits in your business.



50% Complete

Enter your contact information below to get access each week direct to your inbox insights and tips on expanding your leadership skills and managing your team at your best.