Livia Jenvey | January 13, 2019
One powerful skill a leader can possess is his or her ability to be versatile in their communication. Knowing one's audience speaks volumes when you, as a leader, are trying to get your point across.
However, a challenge often faced by many leaders is when you have to get things done. Sometimes your default communication style will cause more consequences than intended because your audience could misinterpret it.
We each have our default preference for how we communicate. The most common choices of how we prefer to communicate are: Direct, Logical, Cordial, and Expressive.
If you are direct, you like to say things quickly with few words as possible. Or maybe you prefer a logical/reasoning stance, where you provide your business justifications to each of your requests. Or perhaps you like to be cordial or friendly and want to chat about the game first before you get down to business. Or lastly, you might be expressive and like to share all the details of what you have to say.
For example, if you have a team that communicates expressively and you speak directly. Your team might not get what you request done accurately because they require more expressive detail in their communication, vs. your short, direct statement.
Hence why as a leader, it's essential first to know what's your default style of communication. Because when you know this, it helps you quickly determine what's the preference of your audience — allowing you to shift how you communicate with your intended audience so they understand exactly what you're saying.
As a leader, for gaining better performance with your team(s), take some time this week to first understand your default style of communication.
Once you have gotten a clear idea of how you prefer to communicate, take some time this week to see what style(s) does your team prefers. Then practice trying out this week one or two requests in their style to see how it lands with them.
Try this today to help you understand the strengths of your teams to help you possess the powerful skill of being versatile in your communication.
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